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Frequently Asked Questions

How do I get started with ekkOS?

Sign up for a free account, generate an API key from your dashboard, and add the ekkOS MCP server to your IDE configuration. Check our Quick Start guide for detailed steps.

What IDEs are supported?

ekkOS works with any IDE that supports the Model Context Protocol (MCP), including Cursor, Claude Code, VS Code, and Windsurf. You can also use it via API.

Is there a free tier?

Yes! The Echo tier is free forever and includes 100 ekkos/month, 50 crystallizations, and 1 IDE connection. Perfect for solo developers getting started.

How does the Hallucination Firewall work?

The reflex API validates AI suggestions against your memory substrate, returning whether suggestions are GROUNDED (matches your history), SPECULATIVE (no prior evidence), or CONFLICT (contradicts past decisions).

Can I use ekkOS with my team?

Team features are coming soon in the Harmony tier, which will include shared workspaces, team patterns, and collaborative memory.

Can't find what you're looking for? Check our documentation